| Kundenzufriedenheit | Kundenservice | Preis/Leistung |
| Rang | Anbieter | Score | Rang | Anbieter | Score | Rang | Anbieter | Score |
| Ankaufportale (Medien & Technik) |
| 1 | rebuy.de | 7,42 | 1 | rebuy.de | 7,37 | 1 | rebuy.de | 7,34 |
| 2 | momox.de | 7,25 | 2 | refurbed.de | 7,29 | 2 | clevertronic.de | 7,17 |
| 3 | refurbed.de | 7,23 | 3 | zoxs.de | 7,21 | 3 | refurbed.de | 7,17 |
| Cashback-Portale |
| 1 | cashbackdeals.de | 7,31 | 1 | cashbackdeals.de | 7,25 | 1 | ideal-shoppen.de | 7,16 |
| 2 | ideal-shoppen.de | 7,26 | 2 | shoop.de | 7,24 | 2 | shoop.de | 7,11 |
| 3 | shoop.de | 7,13 | 3 | ideal-shoppen.de | 7,23 | 3 | cashbackdeals.de | 7,09 |
| Curated-Shopping-Anbieter |
| 1 | kisura.de | 7,06 | 1 | garhammer.de | 7,24 | 1 | garhammer.de | 7,02 |
| Damenmode (Filialisten) |
| 1 | Vero Moda | 7,46 | 1 | Street One | 7,37 | 1 | Only | 7,35 |
| 2 | Only | 7,45 | 2 | Vero Moda | 7,36 | 2 | Vero Moda | 7,31 |
| 3 | Comma | 7,34 | 3 | Only | 7,32 | 3 | Cecil | 7,11 |
| 4 | Street One | 7,31 | 4 | Gerry Weber | 7,28 | 4 | Street One | 7,06 |
| 5 | Hallhuber | 7,22 | 5 | Cecil | 7,27 | 5 | GINA LAURA | 7,04 |
| Damenmode Große Größen (Filialisten) |
| 1 | ullapopken.de | 7,4 | 1 | ullapopken.de | 7,53 | 1 | samoon.com | 7,24 |
| 2 | mia-moda.de | 7,35 | 2 | msmode.de | 7,47 | 2 | msmode.de | 7,23 |
| 3 | sheego.de | 7,32 | 3 | mia-moda.de | 7,24 | 3 | mia-moda.de | 7,18 |
| Dessous (Filialisten) |
| 1 | Triumph | 7,6 | 1 | Lascana | 7,68 | 1 | Lascana | 7,35 |
| Dessous Markenstores (Online-Shops) |
| 1 | triumph.com | 7,72 | 1 | lascana.de | 7,72 | 1 | lascana.de | 7,29 |
| Dessous Multimarkenstores (Online-Shops) |
| 1 | dessousshop.de | 7,55 | 1 | aphrodite-dessous.de | 7,66 | 1 | aphrodite-dessous.de | 7,53 |
| 2 | herzogundbraeuer.de | 7,49 | 2 | herzogundbraeuer.de | 7,56 | 2 | dessousdeluxe.de | 7,53 |
| 3 | onmyskin.de | 7,46 | 3 | waescheshoppy.de | 7,55 | 3 | waescheshoppy.de | 7,38 |
| Erotik (Online-Shops) |
| 1 | eis.de | 7,72 | 1 | eis.de | 7,7 | 1 | eis.de | 7,62 |
| 2 | amorelie.de | 7,62 | 2 | amorelie.de | 7,62 | 2 | amorelie.de | 7,39 |
| 3 | amoremio.de | 7,42 | 3 | orion.de | 7,4 | 3 | sinful.de | 7,29 |
| Friseur-Filialisten |
| 1 | HairExpress | 6,87 | 1 | KLIER | 7,09 | 1 | Velly | 7,06 |
| Gutscheinportale |
| 1 | rabattcode.de | 7,42 | 1 | coupons.de | 7,48 | 1 | bravogutschein.de | 7,57 |
| 2 | sparwelt.de | 7,4 | 2 | gutegutscheine.de | 7,41 | 2 | trustdeals.de | 7,41 |
| 3 | einfach-sparsam.de | 7,39 | 3 | gutscheinrabatt.de | 7,39 | 3 | rabattcode.de | 7,38 |
| Haarpflege (Online-Shops) |
| 1 | hagel-shop.de | 7,59 | 1 | hagel-shop.de | 7,7 | 1 | hagel-shop.de | 7,47 |
| 2 | alpecin.com | 7,51 | 2 | hair-shop.com | 7,54 | 2 | hair24.de | 7,39 |
| 3 | piubella.de | 7,46 | 3 | alpecin.com | 7,52 | 3 | wunderkopf.de | 7,38 |
| Herrenmode (Filialisten) |
| 1 | Hugo Boss | 7,86 | 1 | Hugo Boss | 7,9 | 1 | Jack & Jones | 7,32 |
| Herrenmode (Online-Shops) |
| 1 | engbers.com | 7,55 | 1 | herrenausstatter.de | 7,53 | 1 | strellson.com | 7,38 |
| 2 | olymp.com | 7,55 | 2 | engbers.com | 7,51 | 2 | wormland.de | 7,38 |
| 3 | jackjones.com | 7,54 | 3 | olymp.com | 7,51 | 3 | olymp.com | 7,38 |
| Jeans-Shops (Filialisten) |
| 1 | Levi’s Store | 7,8 | 1 | Levi’s Store | 7,82 | 1 | Yeans Halle | 7,34 |
| Juweliere (Filialisten) |
| 1 | Christ | 7,88 | 1 | Christ | 7,91 | 1 | Bucherer | 7,49 |
| Juweliere (Online-Shops) |
| 1 | christ.de | 7,82 | 1 | christ.de | 7,92 | 1 | glamira.de | 7,57 |
| 2 | glamira.de | 7,72 | 2 | wempe.com | 7,71 | 2 | christ.de | 7,54 |
| 3 | wempe.com | 7,72 | 3 | orovivo.de | 7,6 | 3 | juweliere-kraemer.de | 7,48 |
| Kosmetikgeschäfte |
| 1 | Rituals | 7,99 | 1 | Rituals | 7,98 | 1 | KIKO | 7,59 |
| 2 | Douglas | 7,92 | 2 | Sephora | 7,79 | 2 | Sephora | 7,51 |
| 3 | Stadt-Parfümerie Pieper | 7,74 | 3 | Douglas | 7,76 | 3 | The Body Shop | 7,49 |
| Markenstores (Filialisten) |
| 1 | Tommy Hilfinger | 7,87 | 1 | Tommy Hilfinger | 7,8 | 1 | Tom Tailor | 7,23 |
| 2 | Marc O’Polo | 7,76 | 2 | Marc O’Polo | 7,77 | 2 | WITT WEIDEN | 7,22 |
| 3 | Tom Tailor | 7,66 | 3 | Marc Cain | 7,73 | 3 | Benetton | 7,2 |
| Matratzenhändler (Filialisten) |
| 1 | Höffner | 7,46 | 1 | Matratzen Concord | 7,53 | 1 | IKEA | 7,39 |
| 2 | IKEA | 7,43 | 2 | Gebers – Die Schlafexperten | 7,51 | 2 | MFO Matratzen | 7,34 |
| 3 | Matratzen Concord | 7,39 | 3 | JYSK | 7,5 | 3 | JYSK | 7,28 |
| Modediscounter (Filialisten) |
| 1 | Ernstings’s Family | 7,46 | 1 | AWG | 7,42 | 1 | Ernstings’s Family | 7,52 |
| Modehäuser (Filialisten) |
| 1 | Breuninger | 7,71 | 1 | Breuninger | 7,89 | 1 | Kress Modezentrum | 7,7 |
| Nageldesign (Online-Shops) |
| 1 | neonail.de | 7,61 | 1 | prettynailshop24.de | 7,83 | 1 | rmbeautynails.de | 7,75 |
| 2 | prettynailshop24.de | 7,61 | 2 | nails.de | 7,67 | 2 | prettynailshop24.de | 7,72 |
| 3 | rmbeautynails.de | 7,56 | 3 | lynis-nailshop.de | 7,58 | 3 | neonail.de | 7,43 |
| Non-Food-Discounter |
| 1 | ACTION | 7,61 | 1 | KODi | 7,39 | 1 | ACTION | 7,91 |
| 2 | Thomas Philipps | 7,6 | 2 | ACTION | 7,33 | 2 | TEDi | 7,63 |
| 3 | CENTERSHOP | 7,35 | 3 | Mäc-Geiz | 7,3 | 3 | Thomas Philipps | 7,56 |
| Outlets |
| 1 | Outletcity Metzingen | 7,73 | 1 | Designer Outlet Berlin | 7,76 | 1 | Halle Leipzig The Style Outlets | 7,57 |
| 2 | Zweibrücken Fashion Outlet | 7,67 | 2 | Outletcity Metzingen | 7,73 | 2 | Zweibrücken Fashion Outlet | 7,45 |
| 3 | Ingolstadt Village | 7,59 | 3 | Wertheim Village | 7,71 | 3 | Designer Outlet Ochtrup | 7,4 |
| Parfümerien (Online-Shops) |
| 1 | flaconi.de | 8,01 | 1 | douglas.de | 7,91 | 1 | flaconi.de | 7,77 |
| 2 | douglas.de | 7,96 | 2 | parfumdreams.de | 7,91 | 2 | notino.de | 7,75 |
| 3 | notino.de | 7,89 | 3 | flaconi.de | 7,91 | 3 | parfumdreams.de | 7,69 |
| Preisvergleichsportale |
| 1 | check24.de | 7,93 | 1 | check24.de | 7,96 | 1 | preisvergleich.de | 8,03 |
| 2 | idealo.de | 7,67 | 2 | idealo.de | 7,67 | 2 | check24.de | 7,96 |
| 3 | google.de/shopping | 7,65 | 3 | google.de/shopping | 7,59 | 3 | idealo.de | 7,63 |
| Reisegepäck (Online-Shops) |
| 1 | koffer.de | 7,76 | 1 | koffer.de | 7,72 | 1 | koffer-direkt.de | 7,51 |
| 2 | koffer-direkt.de | 7,66 | 2 | hausfelder.de | 7,66 | 2 | koffer.de | 7,5 |
| 3 | koffer-kopf.de | 7,64 | 3 | markenkoffer.de | 7,58 | 3 | kofferworld.de | 7,45 |
| Schuhgeschäfte (Filialisten) |
| 1 | Mayer‘s Markenschuhe | 7,61 | 1 | Mayer‘s Markenschuhe | 7,63 | 1 | Deichmann | 7,59 |
| 2 | Deichmann | 7,59 | 2 | Salamander | 7,62 | 2 | Mayer‘s Markenschuhe | 7,42 |
| 3 | Görtz | 7,56 | 3 | Görtz | 7,61 | 3 | Siemes Schuhcenter | 7,38 |
| 4 | street shoes | 7,54 | 4 | Deichmann | 7,6 | 4 | street shoes | 7,36 |
| 5 | MyShoes | 7,53 | 5 | MyShoes | 7,48 | 5 | K+K Schuh-Center | 7,31 |
| Schuhgeschäfte (Online-Shops) |
| 1 | deichmann.com | 7,85 | 1 | deichmann.com | 7,98 | 1 | deichmann.com | 7,87 |
| 2 | goertz.de | 7,69 | 2 | goertz.de | 7,73 | 2 | vamos-schuhe.de | 7,38 |
| 3 | eschuhe.de | 7,68 | 3 | vamos-schuhe.de | 7,58 | 3 | imwalking.de | 7,38 |
| Shishas (Online-Shops) |
| 1 | shisha-world.com | 7,29 | 1 | shishamax24.de | 7,3 | 1 | wasserpfeife-shisha.com | 7,31 |
| Shopping-Clubs |
| 1 | zalando-lounge.de | 7,7 | 1 | zalando-lounge.de | 7,75 | 1 | zalando-lounge.de | 7,55 |
| Sonnenstudios |
| 1 | Sunpoint | 7,51 | 1 | Sunpoint | 7,42 | 1 | Sunpoint | 7,28 |
| Tabakwaren (Online-Shops) |
| 1 | tabak-boerse24.de | 7,54 | 1 | tabakland.de | 7,54 | 1 | tabakguru.de | 7,57 |
| Teleshopping-Anbieter |
| 1 | QVC | 7,54 | 1 | sonnenklar.TV | 7,55 | 1 | sonnenklar.TV | 7,31 |
| 2 | sonnenklar.TV | 7,43 | 2 | QVC | 7,52 | 2 | QVC | 7,22 |
| 3 | HSE24 | 7,28 | 3 | HSE24 | 7,15 | 3 | HSE24 | 7 |
| Tieflühlanbieter |
| 1 | Bofrost | 7,71 | 1 | Eismann | 7,81 | 1 | Heimfrost | 7,19 |
| Versandhäuser |
| 1 | Otto | 7,91 | 1 | Otto | 7,91 | 1 | Otto | 7,5 |
| 2 | Erwin Müller | 7,67 | 2 | Erwin Müller | 7,69 | 2 | Bon Prix | 7,49 |
| 3 | Peter Hahn | 7,63 | 3 | Bon Prix | 7,64 | 3 | Quelle | 7,42 |
| Waxing-Studios |
| 1 | Waxing Company | 7,06 | 1 | Sine Sine | 7,17 | 1 | Sine Sine | 7,15 |